This China ecommerce partner glossary covers the 40 Chinese terms you’ll hear when you hire a distributor, a Tmall Partner (TP) or a Douyin Partner (DP). Each one comes with its characters, the pinyin, a plain meaning and the reason it matters to your contract. Most show up in the first proposal. A few don’t come up until there’s a dispute.
Sources quoted here were checked November 11, 2026.
Partners in China slide between Chinese and English in the same meeting. The Chinese word is usually the one with the legal weight. Take 经销商 and 代理商: a translated deck turns both into “distributor”. One buys your stock. The other may never own a carton of it.
So the tables run by theme rather than A to Z. Partner types first, then stores and import routes, money, Douyin, channel discipline and the paperwork.
Want it on the desk at your next partner meeting? The printable China partner glossary fits all 40 terms on two pages, with a column for your own notes.
China ecommerce partner glossary: who does what
| Term | Pinyin | Meaning | Why it matters |
|---|---|---|---|
| 代运营 | dài yùnyíng | Outsourced store operation: a partner runs your Tmall or Douyin store for fees | This is what a TP or DP sells. The store itself should stay in your company’s name |
| 代理运营商 | dàilǐ yùnyíngshāng | Agent operator, Tmall Global’s word for the TP declared on a store | The TP goes on record as your operator. It isn’t the owner |
| 服务商 | fúwùshāng | Service provider, the platforms’ word for accredited partners, Douyin Partners included | The word alone proves nothing. Ask which platform accredited them, and at what level |
| 经销商 | jīngxiāoshāng | Distributor that buys your goods and resells them | It owns the stock, so it carries the risk and sets the shelf price |
| 代理商 | dàilǐshāng | Agent; in trade talk it often means a distributor as well | Ask whether they take title to the goods. The word won’t tell you |
| 总代理 | zǒng dàilǐ | Master agent for a whole country or region | It usually comes with a request for exclusivity. Tie that to targets |
| 进口商 | jìnkǒushāng | Importer in general trade, clearing customs in its own name | It holds the import paperwork for your goods. Plan the handover before you switch |
| 境内代理人 | jìngnèi dàilǐrén | Domestic agent a cross-border seller appoints for customs | It shares civil liability with you. Vet it like the TP |
| 境内责任人 | jìngnèi zérènrén | Domestic responsible person for imported cosmetics | It files your products in China and helps with recalls. Agree in writing how you’d replace it |
The split that shapes a partner contract sits between the first word and the fourth. A 代运营 partner runs your store and earns fees. A 经销商 buys your stock and earns a margin. How the two compare is in TP, DP or distributor: who to hire first in China.
Tmall Global merchants must truthfully state who operates their store, including the agent operator (代理运营商), and give 15 days’ written notice of a change. Source: Tmall Global (天猫国际), Merchant Acceptance Standards, in force March 1, 2025. https://rule.tmall.hk/?type=detail&ruleId=11003210&cId=624#/rule/detail?ruleId=11003210&cId=624
The domestic agent is a customs role, and it’s easy to hand to whoever offers first.
An overseas cross-border retail seller must appoint a company registered in mainland China to register with customs and declare truthfully, and that company bears joint civil liability. Source: Ministry of Commerce (商务部) and five agencies, Shangcaifa 2018 No. 486, November 2018. https://www.gov.cn/zhengce/zhengceku/2018-12/31/content_5437823.htm
Customs has its own name for that company.
The overseas cross-border seller’s appointed mainland company is the cross-border ecommerce enterprise’s domestic agent (跨境电子商务企业境内代理人), which registers with customs and declares truthfully. Source: General Administration of Customs (海关总署), Announcement 194 of 2018, December 2018. https://www.gov.cn/zhengce/zhengceku/2018-12/31/content_5447414.htm
Cosmetics add one more role.
An overseas cosmetics registrant or filer must name a Chinese enterprise legal person as its domestic responsible person, which files in its name and assists with monitoring and recalls. Source: State Administration for Market Regulation (市场监管总局), Order No. 35, article 8, January 2021. https://www.gov.cn/gongbao/content/2021/content_5595926.htm
Stores and import routes
| Term | Pinyin | Meaning | Why it matters |
|---|---|---|---|
| 跨境电商零售进口 | kuàjìng diànshāng língshòu jìnkǒu | Cross-border retail import: goods sold to shoppers in China as personal imports | No first-import registration for goods on the list, but every order is capped |
| 一般贸易 | yìbān màoyì | General trade: an ordinary import with full duty and paperwork | Needed for supermarket shelves, and for items priced above the cross-border cap |
| 保税仓 | bǎoshuìcāng | Bonded warehouse where cross-border stock waits with duty unpaid | Cash sits here before the first order |
| 旗舰店 | qíjiàndiàn | Flagship store: the brand’s own, or run under the trademark owner’s exclusive authorization | If a partner opens it, ask whose company holds it |
| 专卖店 | zhuānmàidiàn | Authorized store selling one brand under an ordinary license | Fine for a reseller. Check the dates on its authorization |
| 专营店 | zhuānyíngdiàn | Multi-brand store inside one category | Your brand shares a page with others the operator picks |
| 品牌授权书 | pǐnpái shòuquánshū | Brand authorization letter | It’s how you decide who sells you online. Put an end date on every one |
| 商标注册证 | shāngbiāo zhùcèzhèng | Chinese trademark registration certificate | China is first to file. Register before a partner sees your brand plan |
Price decides the route before any partner does.
A single cross-border retail import order is capped at 5,000 RMB and a shopper’s annual total at 26,000 RMB, in force since January 1, 2019. Source: Ministry of Finance, General Administration of Customs and State Taxation Administration (财政部 海关总署 税务总局), Caiguanshui 2018 No. 49, November 2018. https://policy.mofcom.gov.cn/claw/clawContent.shtml?id=65769
The trademark rule is blunt.
When two applicants file identical or similar marks for the same or similar goods, the earlier application is approved and published. Source: China National Intellectual Property Administration (国家知识产权局), Trademark Law, 2019 amendment, article 31, July 2019. https://www.cnipa.gov.cn/art/2019/7/30/art_95_28179.html
Money: fees, deposits and credit
| Term | Pinyin | Meaning | Why it matters |
|---|---|---|---|
| 保证金 | bǎozhèngjīn | Security deposit, held by a platform or asked for by a partner | Refundable in principle. Read the conditions for deductions |
| 年费 | niánfèi | Annual fee charged by the platform | On Tmall Global it’s 30,000 or 60,000 RMB, set by category |
| 扣点 | kòudiǎn | Points: the share of sales a platform or retailer keeps | Ask whether it’s taken on GMV or on settled sales after returns |
| 服务费 | fúwùfèi | Service fee, usually the partner’s fixed monthly retainer | Pin it to a written scope, or it will grow |
| 提成 | tíchéng | Commission on sales paid to the partner | Define GMV in the contract before you agree the rate |
| 账期 | zhàngqī | Credit period between delivery and payment | Large retailers must pay suppliers within 60 days of receipt |
| 返利 | fǎnlì | Rebate paid back to a distributor on volume | Rebates on sell-in reward stock pushing. Pay them on sell-out |
| 买断 | mǎiduàn | Buy-out: the partner buys stock outright | It takes the stock risk, and the pricing power with it |
| 寄售 | jìshòu | Consignment: you keep title until the goods sell | You carry unsold stock and the wait for cash |
The platform’s own numbers are public.
Tmall Global charges an annual fee of 30,000 RMB or 60,000 RMB, set by first-level category, plus a software service fee taken from each sale. Source: Tmall Global (天猫国际), Merchant Acceptance Standards, in force March 1, 2025. https://rule.tmall.hk/?type=detail&ruleId=11003210&cId=624#/rule/detail?ruleId=11003210&cId=624
The partner’s numbers aren’t. For a sense of scale, TheChinaPath calculator data, November 2026, models a Tmall Global store with a 50,000 RMB deposit, a TP retainer of 35,000 RMB a month and a TP commission of 10% of GMV. Another 400,000 RMB goes into the bonded warehouse as a deposit and tax prepayment before the first order ships. Those are our model defaults, not a market rate, and you can change every one in the Tmall Global setup and running cost calculator.
Douyin: creators and live rooms
A DP brings creators as much as store work. Three words come up in the first meeting.
| Term | Pinyin | Meaning | Why it matters |
|---|---|---|---|
| 达人 | dárén | Creator who sells through short videos or livestreams | A DP’s creator list is part of what you pay for. Ask for past sales, not follower counts |
| 精选联盟 | jīngxuǎn liánméng | Douyin’s affiliate marketplace, matching products with creators | You set the commission rate, and creators compare it before they pick you |
| 坑位费 | kēngwèifèi | Slot fee: an upfront payment for a place in a creator’s livestream | It’s paid whether the product sells or not. Cap it, or pay on commission alone |
On Douyin’s affiliate marketplace, a commission open to all creators runs from 5% to 50% of the order; one set for named creators runs from 5% to 80%. Source: Douyin E-commerce (抖音电商), affiliate fee settlement rules, section 2.3.1, October 2026. https://school.jinritemai.com/doudian/web/articlev0/112620
Channel discipline: the words behind partner disputes
| Term | Pinyin | Meaning | Why it matters |
|---|---|---|---|
| 窜货 | cuànhuò | Goods leaking out of their assigned territory or channel | It undercuts the partners who stayed in their lane. Write territories and remedies into the contract |
| 乱价 | luànjià | Price disruption: sellers dumping below the going price | Shoppers on Tmall and Douyin compare prices in seconds, so it spreads fast |
| 控价 | kòngjià | Price control by the brand | Fixing a reseller’s minimum price by contract is illegal. Use channel rules and authorizations |
| 压货 | yāhuò | Stock pushing: loading a partner with more than it can sell | Sell-in looks healthy for a quarter. Then the discounting starts |
| 动销 | dòngxiāo | Sell-through: stock actually reaching shoppers | Ask for it monthly, by channel. It’s the number that tells the truth |
| 刷单 | shuādān | Fake orders that inflate sales and reviews | Illegal. The store’s owner answers for it, so ban it in writing |
| 进场费 | jìnchǎngfèi | Listing fee a supermarket charges to take a product | Some entry charges are restricted by national rules. Ask what each fee buys |
控价 is where brands most often trip.
An operator may not agree with a trading counterparty to fix its resale price or set a minimum resale price, with narrow exceptions the operator must prove. An implemented agreement draws a fine of 1% to 10% of the previous year’s sales. Source: Anti-Monopoly Law (反垄断法), 2022 amendment, articles 18 and 56, in force August 1, 2022, via the Ministry of Commerce (商务部). https://policy.mofcom.gov.cn/claw/clawContent.shtml?id=97047
刷单 is spelled out in the ecommerce law too.
Ecommerce operators may not mislead consumers by fabricating transactions or inventing user reviews. Source: E-Commerce Law (电子商务法), article 17, adopted August 31, 2018, via the Cyberspace Administration of China (国家网信办). https://www.cac.gov.cn/2018-09/01/c_1123362506.htm
And supermarkets have had their own rulebook since 2006.
The rules cover retailers with annual sales of 10 million RMB or more. They restrict barcode and other entry charges and require payment for goods within 60 days of receipt. Source: Ministry of Commerce (商务部) and four agencies, Order 17 of 2006, in force November 15, 2006, via the Beijing Municipal Government. https://www.beijing.gov.cn/zhengce/zhengcefagui/qtwj/200611/t20061115_780748.html
Paperwork: seals and company records
| Term | Pinyin | Meaning | Why it matters |
|---|---|---|---|
| 公章 | gōngzhāng | Company seal, the official chop | Check that the name on the seal matches the business license |
| 营业执照 | yíngyè zhízhào | Business license | Shows the registered name, business scope and legal representative |
| 统一社会信用代码 | tǒngyī shèhuì xìnyòng dàimǎ | Unified social credit code, the company’s registration number | Search it before you sign. One code, one company |
| 法定代表人 | fǎdìng dàibiǎorén | Legal representative named on the license | Signs for the company. Anyone else needs a written authority |
A written contract forms when the parties sign, seal or put a fingerprint on it. Source: Civil Code (民法典), article 490, in force January 1, 2021, via the Ministry of Commerce (商务部). https://policy.mofcom.gov.cn/claw/clawContent.shtml?id=70524
Plenty of Chinese companies seal and never sign. Ask for both, on every page that matters.
FAQ
Is a Tmall Partner the same as a distributor? Usually not. A service TP runs your store for a retainer and a commission, and the stock stays yours. A buy-out TP buys your goods first and resells them, which makes it a distributor in all but name. Ask the TP which model it proposes, in Chinese: 代运营 or 经销.
Can I set the price my Chinese distributor sells at? You can recommend one. Fixing a distributor’s resale price, or setting a floor under it, breaks the Anti-Monopoly Law unless you can prove a narrow exception applies. Brands that hold their prices do it by choosing who gets stock and for how long, through dated authorization letters, and not through a minimum price clause.
Which of these terms should a proposal spell out? Ask for the Chinese term next to every English one. In particular: whether the deal is 代运营 or 经销, what the 保证金 covers and when it comes back, how the 提成 base is counted, and who pays any 坑位费. If a partner won’t write the Chinese down, ask why.
Our guides to finding a distributor, a Tmall Partner or a Douyin Partner cover what to check once you have names, and Compass holds the partners we have met in person.
Updated November 12, 2026
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