All case studies

iGuzzini

Luxury lights from Italian designers to China

An Italian lighting maker that architects already knew, a cross-border Tmall store, and 24 months of sales growth. We built the store for professionals and private buyers at once, then ran it every day.

  • Cross-border Tmall
  • 24 months
  • Architects, specifiers, private buyers
Close-up of a dark luminaire with a copper rim against a black backgroundLighting since 1959Built like a design studio

1959

the year iGuzzini started designing and making lighting

24 months

of sustained sales growth after the Tmall launch

Tmall

cross-border flagship, launched and run day to day

3

kinds of buyer the store was built for

Since 1959 The brand

A name architects trust, on a platform built for shoppers

iGuzzini has studied, designed, and produced indoor and outdoor lighting since 1959. It treats light as a tool for architecture and for everyday quality of life.

Most of its work is project-based and B2B. Then it asked us to launch a cross-border store on Tmall and run it day to day.

The brand wanted two things from that store. It had to win over Chinese designers and luxury buyers, and it couldn’t water down the project reputation the brand already had.

What stood in the way

A B2B name in a consumer marketplace

iGuzzini’s reputation came from projects and specifications. Tmall is where people shop for themselves.

Three buyers, one storefront

A specifier, an architect, and a private buyer arrive with different questions. Each needed a way through the same store.

An image to protect

Luxury lighting loses its standing fast when it looks like a catalog. The store had to keep that standing.

A store that can’t go quiet

A launch is one moment. Daily operations meant giving people a reason to come back all year.

The store Tmall store

A Tmall store that works like a design studio

We put product stories, designer collaborations, and architectural projects on the same pages as the buy buttons. Scroll the store and you see both at once.

iGuzzini’s Tmall cross-border flagship on mobile, with a cordless table lamp banner, coupons, and the Sirolo and Numana bestsellers

What sits on every page

  • Product stories
  • Designer collaborations
  • Architectural projects
  • A clear way to buy

The visual language stayed European and restrained. Nothing on the page shouts.

The specifier

Comes for product detail and the projects behind it.

The architect

Looks for design thinking and the people who did the work.

The private buyer

Wants a lamp for home and an easy way to check out.

All year Store rhythm

A year of reasons to come back

A flagship that only changes during sales festivals goes stale. So we planned the whole year around it.

Campaigns gave the store its big dates. KOL partners put the lamps in front of their own followers, and livestream sessions brought people back to the store between those dates.

Media and social filled the weeks in between. Every piece followed the same visual rules as the store.

Campaigns
The big dates on the store calendar
KOL
Partners who took the lamps to their own audiences
Livestream
Live sessions tied to the store
Social
Media and posts between the big moments

24 months Results

Two years of growth, and the luxury image held

The Tmall launch went well, and sales kept growing for 24 months after it. iGuzzini now shows up among the leading luxury lighting names in China, for project buyers and individual shoppers alike.

24 months

Sustained sales growth

After the cross-border Tmall launch

Tmall

Cross-border flagship

Launched and run day to day

3

Buyer routes in one store

Specifier, architect, private buyer

Intact

Luxury positioning

European restraint on every page

Leading

Luxury lighting name in China

Seen by project buyers and private shoppers

What carries over

Design the store for every buyer

Professionals and private buyers can share one flagship, as long as each finds their own way through it.

Let the brand set the look

Tmall pages can stay calm. The restraint is part of what people pay for.

Plan the year, then the launch

Campaigns, KOL work, and livestreams kept buyers coming back long after opening week.

Services delivered

  • Brand Experience
  • Campaign
  • eCommerce
  • KOL
  • Livestream
  • Media
  • Social

About the data: the 24-month growth period and market standing come from our work on iGuzzini’s cross-border Tmall store. Sales figures aren’t part of this case, so none appear here. This case doesn’t cover budgets or commercial terms.

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